On October 23, China Postal Savings Bank celebrated the successful launch of its next-generation corporate business core system, which has significantly improved overall operational efficiency by more than tenfold compared to the previous system.
The implementation followed a strategic approach of “unified planning, phased execution, and online transition,” beginning construction in March 2022 and achieving full operational deployment by January 2024, with complete customer migration completed by October 2024—totaling two and a half years of construction. This project served as a key opportunity for the bank to comprehensively optimize its IT architecture, enhance system performance, reshape core transaction processes, and improve customer experience. It also laid a solid foundation for cultivating a digital talent pool, boosting independent innovation capabilities, advancing the digital transformation of corporate finance, and enhancing competitiveness.
First, the bank tackled critical core technologies. The infrastructure for the new system—including server hardware, operating systems, and databases—was fully domestically sourced. Through in-house development, the core system has achieved complete and independent domestic control, setting a benchmark for the digital innovation applications within the industry and facilitating the further advancement of domestic core system developments.
Second, service quality and efficiency were significantly improved. The new system enhanced customer interactions through “process reshaping and system optimization,” facilitating data sharing, one-click product package signing, and integrating high-frequency products and customer services. It also focused on cash management goals encompassing liquidity, profitability, and security, establishing a new smart cash management system. Digital technologies were employed to enhance risk control and anti-fraud capabilities, further bolstering system risk management and compliance capabilities.
Third, the system strengthened business support capacities. Built on a distributed architecture, it features automatic fault transfer and recovery, multiple active centers, and capabilities that support elastic scaling and rapid expansion, accommodating high concurrency of massive data. This ensures stable operation 24/7 even under extreme conditions. The bank’s agile implementation process led to the design of over 5,000 flexible standardized components, allowing for comprehensive and rapid responses to diverse user needs while improving user experience.
Fourth, the bank is focused on cultivating a digital talent pool. The next-generation corporate system development has trained finance professionals who are well-versed in both digital technologies and business management, strengthening the foundation for the bank’s digital transformation and supporting the evolution of financial technology in China’s banking sector.
This next-generation corporate business core system builds on previous systems for personal banking and credit cards, marking another step in the bank’s commitment to autonomous control of critical core technologies and fully domestic infrastructure. This initiative is a testament to China Postal Savings Bank’s role as a major state-owned commercial bank, fulfilling its mission for high-level technological self-reliance and enhancing the security of financial systems.
Looking ahead, China Postal Savings Bank will continue to embody the responsibilities of a national bank, fully implementing the country’s innovation-driven development strategy, and creating an efficient and interactive ecosystem for technology-driven financial services. This effort aims to leverage technological innovation to propel the modernization of industries, enhance new productivity development, and promote sustainable advancements in technological independence and national strength.
